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  • How long does shipping take?
    After you place an order, please allow 5-10 business days for processing. After processing, your order is shipped with UPS 2-3 day ground shipping. We do not offer expedited shipping.
  • What is the refund/return policy?
    All sales are final. No returns/exchanges. You may cancel your order within 72 hours for a full refund. Please email to submit a cancellation request. Please include your order # in the subject line.
  • How does store pickup work?
    Order online and select the free *store pickup* option under shipping. You will receive a text/email confirmation when your order is ready! Our pickup location is in Lawrenceville, GA at "The Hair Lounge" salon.
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