After you place an order, please allow 3-5 business days for processing. After processing, your order is shipped with UPS 2-3 Day Ground Shipping. If the product you select has the **READY TO SHIP** label in the description your order will be fast tracked with 24 hr processing and proceed with UPS 2-3 Day Ground Shipping.

All sales are final. No returns/exchanges. You may cancel your order within 72 hours for a full refund. Please email customersupport@tierrajbeauty.com to submit a cancellation request. Please include your order # in the subject line.

Order online and select the free *store pickup* option under shipping. You will receive a text/email confirmation when your order is ready! Our pickup location is in Lawrenceville, GA at "The Hair Lounge" salon.